SHIPPING & DELIVERY POLICY
Last updated April 16, 2024
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://rbsspares.co.uk/terms-and-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store and curbside pickup is available for All Products. Pickups are available Monday-Friday 9-4. Please contact us on 01623 883022 to make the relevant arrangements prior to collection.
Shipping Fees + Delivery Times
Our shipping options are:
Next Day (Usually on smaller items when ordered before 12.00pm i.e door mirrors, wheels, grills, lights etc)
3-5 Days (Usually on larger items i.e bumpers, doors, wings, tailgates etc)
The shipping price is calculated by your postcode upon checkout.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to most countries, but a quote will need to be obtained from us prior to placing your order.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders cannot be shipped to P.O. boxes.
Not all shipping methods are available for certain items.
Orders only shipped on business days, which are Monday – Friday.
Orders made after 12.00 pm will go onto the next working days dispatch schedule.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://rbsspares.co.uk/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: 01623 883022
Email: sales@rbsspares.co.uk
Online contact form: https://rbsspares.co.uk/con
